WHere’s my stuff?
Shipping SPEED
The delivery option you choose (Express/Same Day (Home Only), Priority, Expedited or Standard Delivery). These will be displayed during checkout before you complete your order
Customs and Importing Fees
International shipping means that you may be required to pay customs and import fees. All international customers are responsible for their country's custom duties. These may vary depending on the country or state listed in the shipping address
Changes to your Order
If you wish to modify or add an item to your order, please use the link provided in your Amazon order confirmation email. Once the package shipped, it is not possible for us to make changes to your order. Please make sure that all details indicated are correct before finalizing your order especially your email and delivery address.
All our shipments are carbon neutral parcel deliveries as we are purchasing carbon credits sending parcels with our MyPost Business account.
What is ‘carbon neutral’?
Carbon neutral means:
reducing emissions from our operations where possible
compensating for the remaining emissions by investing in carbon offset projects.
The process of delivering a parcel emits carbon dioxide into the atmosphere which is shown to have a negative impact on our environment.
Carbon Neutral Shipping
Our shipping fees are flat rates, covering the cost of getting the products from our office to your address. We are offering deliveries to all countries. If you have any trouble finding the right shipping options, please contact us with an email to info@viragoactive.com and we will help you find the right shipping service.
